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Privacy Policy

Last Updated: August 14, 2026

Pat & Max Privacy Policy

Pat & Max is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.patandmax.com. Please read this policy carefully.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Place an order
  • Register on the site
  • Subscribe to a newsletter
  • Fill out a form
  • Contact customer support

This information may include:

  • Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number

We also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending you emails to confirm your order status and shipment. 
  • Improve our website, products, and customer service.
  • Personalize your experience.
  • Communicate with you about promotions, upcoming events, and news (if you have opted in). 
  • Prevent and detect fraud and abuse. 

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third parties that help us operate our business, such as delivery companies and IT service providers. These parties are required to keep your information confidential.
  • Legal Compliance: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information.

  • No Card Data Stored: Since we do not accept credit card payments online, no sensitive cardholder data is ever transmitted, processed, or stored on our website or servers.
  • Encryption: Your personal information is contained behind secured networks and is only accessible by a limited number of authorized persons.

5. Cookies

We use cookies to enhance your experience and gather information about visitors and visits to our website. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. 

6. Third-Party Links

Occasionally, at our discretion, we may include links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. 

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct or update your information.
  • Ask us to delete your information (subject to legal and contractual retention requirements). 

8. Changes to Our Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page.

9. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

  • Email: sales@patandmax.com
  • Phone: (868) 226-9343
  • Address: Unit 5B Trincity Industrial Estate, Trincity, Republic of Trinidad and Tobago